Track, plan and schedule every piece of work

Gain complete control over your work while driving visibility, transparency and collaboration with your staff and customers.

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Transparency
View the status of every order across your business, from a single screen.

Work your way
Use custom job statuses to organise your work in a way that works for you.

Automated notifications
Send automated updates to your customers as their orders progress.

Store key information
Track notes, attachments and key conversations for every order.

How it works

Know where every order is at.

Track job statuses
Create custom job statuses and send customers automated SMS updates.

Plan your work
Assign team members, custom labels and timeslots for each job.

Collaborate with your team
Track notes, attachments and key conversations for every order.

Create checklists
Manage each stage of a job via customisable checklists.

Track job statuses

Replace your manual spreadsheets with Workflow, a powerful job tracking tool that allows you to conveniently view and update the status of any order within your business from a single screen.

  • Configure custom job statuses
  • Send automated SMS and email notifications
  • Assign team members to orders
  • Configure custom labels to better track your work
On average, our customers experience a 30% reduction in phone and email enquiries after turning on Factory’s automated email and SMS notifications.

Plan your work

Workflow’s Planner view gives you unparalleled flexibility when it comes to planning and scheduling your work.

Easily create production plans, schedule onsite installations, manage projects, or block out time for internal admin tasks.

  • Schedule multiple timeslots for each job
  • Organise production schedules, projects and more
  • Mark your work as completed once it’s done

Collaborate with your team

Redefine the way you communicate and capture information within your business.

With Order Collaboration, every order contains its own ‘channel’ where you can capture important notes, conversations and attachments in a chat-style experience.

No more chasing your tail trying to chase down information.

Create checklists

Manage each stage of a job via customisable checklists, allowing you to oversee specific processes, instructions and more

Add attachments to certain checklist items and save your checklists as templates, allowing you to instantly apply them to future jobs.

Integrations

Connects to your
accounting package and more...

Integrate Factory with your accounting package to automatically sync any quote, invoice or purchase that you create.

Our ever-growing list of integrations means that you’ll be able to continually extend the value that Factory delivers to your business as your team’s software tooling expands.

For business owners

Stay on top of your business

Reduce double handling
Create each order once, then manage every aspect of it within Factory.

Limit the back and forth
Keep a single source of truth for all key information and conversations.

Reduce the number of systems
Fewer systems for your team to learn and manage means fewer mistakes.

Track key actions
Easily determine who performed certain actions on specific orders.

Ready to get started?

Start using the most powerful and user-friendly platform on the market for managing your work.

Up and running quickly
Get up and running in days and at a fraction of the cost of other platforms.

Flexible subscription pricing
Access Factory via a monthly subscription fee, with flexible contracts.